Contact Us
We're here to provide support. Please feel free to contact us using the information below. For details about our services, you may wish to visit our Service Lines page, where you will find descriptions of our service offerings.
Corporate Offices
Greensboro - Main
7823 National Service Road
Greensboro, NC 27409
Greenville
Three Independence Pointe
Greenville, SC 29615
| Consulting Inquiries | |
| Phone: | 1-888-999-4701 |
| Email: | Consulting Inquiries |
| Hours: | Weekdays 8:30 a.m. to 5:30 p.m. ET |
Benefits Questions |
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Flexible Benefit Plans |
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| Phone: | 1-800-768-4873 1-800-930-2441 |
| Fax: (for claims submission) |
1-252-293-9048 1-252-293-9049 |
| Email: | Benefits Questions |
| Hours: | Weekdays 8 a.m. to 6 p.m. ET |
Retirement Plans |
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| Plan Sponsors: Please contact your BB&T or SHDR consultant. If you do not know your consultant's number, call 1-888-999-4701 and the operator will assist you. |
Plan Participants: Please contact your Human Resources administrator for answers to your plan question. |